If your item isn’t as you had hoped, you can return it to us within 30 days. Your item should be returned to us in its original condition. The 30-day period begins from the day of delivery, or the day that your order becomes available for collection. A refund will then be issued to your original payment method. We aim to process refunds within 7 days of receiving the returned item and you will be notified once this has been processed. 

Please note that certain items are non-refundable, such as underwear and socks, due to hygiene reasons. 

We do not accept returns outside of this 30-day period. If you try to return an item outside of this period, we may send it back to your default delivery address at your expense. 

Full details of our returns policy can be found below in our returns policy section. Nothing in our Returns Policy affects your statutory rights. 

All sale items are non-refundable. Please be sure to check your sizing using our size guides before placing your order.

To return an item please email us on enquiries@cgmenswear.co.uk where a member of the team will be able to assist and give you all the information.

Once you have sent your item back to us, we aim to process your return within 14 working days. However, this is dependent on courier service and where delays occur, we may take longer than this. 

Once your item has been received at our warehouse, we aim to process your refund within 7 days, as long as the item is deemed refundable upon inspection. We will notify you once the item has been received back to us, and again once we have approved your refund. You will also be notified if your item is not approved for refund and we may send this back to you at your expense. 

The easiest and quickest way to process an exchange is to return your original item to us and then once accepted, make a separate purchase for the item you wish to exchange for. This ensures you’re able to purchase the item while in stock without further delay.